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	<title>Comments on: Random Thought: We Should Not Tolerate Zero Tolerance</title>
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	<link>http://daveshackleford.com/?p=270</link>
	<description>Musings on Security &#38; Other Stuff</description>
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		<title>By: admin</title>
		<link>http://daveshackleford.com/?p=270&#038;cpage=1#comment-333</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Thu, 15 Oct 2009 12:32:17 +0000</pubDate>
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		<description>I think you have a good point, actually. I did muddy the waters a bit here in terms of policy types and approaches, agreed. But there are so many types of policy now that don&#039;t fall into the &quot;black and white&quot; mentality anymore (in my opinion), that we should be careful about how we construct and enforce them. Much of this may ultimately fall to HR, particularly policies directly related to employee behavior, but I think &quot;blind policy obedience&quot; is dangerous. Given that we have so much influence in policy definition and violation alerting, we should also be using a more reasoned approach when possible. 

You also make a sound point about security folks internalizing policy, and that&#039;s a tough one to get around. Human nature creeps in here, we all tend to internalize a bit for things we built or have a stake in. 

Good discussion points, in any case. This isn&#039;t a clear-cut topic with one right or wrong answer, obviously - thus the &quot;Random Thought&quot; label. :)</description>
		<content:encoded><![CDATA[<p>I think you have a good point, actually. I did muddy the waters a bit here in terms of policy types and approaches, agreed. But there are so many types of policy now that don&#8217;t fall into the &#8220;black and white&#8221; mentality anymore (in my opinion), that we should be careful about how we construct and enforce them. Much of this may ultimately fall to HR, particularly policies directly related to employee behavior, but I think &#8220;blind policy obedience&#8221; is dangerous. Given that we have so much influence in policy definition and violation alerting, we should also be using a more reasoned approach when possible. </p>
<p>You also make a sound point about security folks internalizing policy, and that&#8217;s a tough one to get around. Human nature creeps in here, we all tend to internalize a bit for things we built or have a stake in. </p>
<p>Good discussion points, in any case. This isn&#8217;t a clear-cut topic with one right or wrong answer, obviously &#8211; thus the &#8220;Random Thought&#8221; label. <img src='http://daveshackleford.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: iamnowonmai</title>
		<link>http://daveshackleford.com/?p=270&#038;cpage=1#comment-332</link>
		<dc:creator>iamnowonmai</dc:creator>
		<pubDate>Thu, 15 Oct 2009 12:20:54 +0000</pubDate>
		<guid isPermaLink="false">http://daveshackleford.com/?p=270#comment-332</guid>
		<description>Well, I am assuming that &quot;Leave a comment&quot; means it is ok to chime in. ;)

You are talking about two separate concepts at the same time. In the first case the offender is being punished for something they *have* in this case a spork, or data above your security clearance, or whatnot. In the second case, you are talking about something an offender *does* such as espionage or theft. It is difficult to try to apply the concept of security policy to a case of possession-type crimes, since they almost always involve an action. A policy is put in place to reduce risk, and an employee chooses to act in violation of the policy.

I understand the concept of zero-tolerance in $GENERIC_POLICY that you are making, so I&#039;m not (intentionally) being dense here. But let the policy be black-and-white. Let the HR people worry about the degree of enforcement. I think a problem can arise when security staff internalize the policy (that they probably wrote,) and take it personally when people violate it. But I don&#039;t think it helps the adversarial situation between staff and infosec. Infosec needs to unplug from it. If there is a “my way or the highway attitude&quot; then infosec is personalizing it too much.</description>
		<content:encoded><![CDATA[<p>Well, I am assuming that &#8220;Leave a comment&#8221; means it is ok to chime in. <img src='http://daveshackleford.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
<p>You are talking about two separate concepts at the same time. In the first case the offender is being punished for something they *have* in this case a spork, or data above your security clearance, or whatnot. In the second case, you are talking about something an offender *does* such as espionage or theft. It is difficult to try to apply the concept of security policy to a case of possession-type crimes, since they almost always involve an action. A policy is put in place to reduce risk, and an employee chooses to act in violation of the policy.</p>
<p>I understand the concept of zero-tolerance in $GENERIC_POLICY that you are making, so I&#8217;m not (intentionally) being dense here. But let the policy be black-and-white. Let the HR people worry about the degree of enforcement. I think a problem can arise when security staff internalize the policy (that they probably wrote,) and take it personally when people violate it. But I don&#8217;t think it helps the adversarial situation between staff and infosec. Infosec needs to unplug from it. If there is a “my way or the highway attitude&#8221; then infosec is personalizing it too much.</p>
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